Privacy policy

This policy explains how Wyld Bub collects, uses, and protects your personal information when you visit our store or place an order.

INFORMATION WE COLLECT
When you place an order we collect your name, email address, shipping and billing address, phone number, payment information, and the personalization details you provide, such as the name or phrase to be embroidered. When you browse our site we automatically collect device information including browser type, IP address, time zone, and pages viewed, through cookies and similar technologies.

PERSONALIZATION DETAILS
The name or phrase you submit is used solely to produce your item and to handle any support or warranty request related to that order. We do not use it for marketing or sell it to anyone.

HOW WE USE YOUR INFORMATION
We use your information to produce, process, and ship your orders, to send order confirmations and tracking updates, to provide customer support, to prevent fraud, to meet our legal and accounting obligations, and, when you have opted in, to send marketing communications.

PAYMENT PROCESSING
We do not store your full card details. Payments are handled by Shopify Payments and other authorized providers under their own security standards, including PCI-DSS.

SHARING YOUR INFORMATION
We share information with the service providers needed to run the store, including Shopify for hosting and order management, shipping carriers for delivery, payment processors, and analytics and advertising partners such as Google and Meta. We do not sell your personal information. We may disclose information when required by law or to protect our legal rights.

COOKIES AND ADVERTISING
We use cookies to keep your cart, remember preferences, measure site performance, and show relevant ads. You can disable cookies in your browser settings, though some features of the store may stop working correctly.

DATA RETENTION
We keep order records for as long as necessary to fulfil the purposes described here and to meet legal, accounting, and tax obligations.

YOUR RIGHTS
You may request access to the personal information we hold about you, ask us to correct or delete it, and opt out of marketing emails at any time using the unsubscribe link. To make a request, email us at the address below.

CALIFORNIA RESIDENTS
Under the California Consumer Privacy Act, California residents have the right to know what personal information we collect and how it is used, the right to request deletion, the right to opt out of the sharing of personal information for cross-context behavioral advertising, and the right not to be discriminated against for exercising these rights.

EUROPEAN AND UK RESIDENTS
If you are located in the European Economic Area or the United Kingdom, you have the right to access, correct, delete, restrict, and port your data, and to object to certain processing. You also have the right to lodge a complaint with your local data protection authority. Where we transfer data outside your region, we rely on approved safeguards such as standard contractual clauses.

CHILDREN
Our store sells products for children but is directed at adults. We do not knowingly collect personal information from anyone under 16.

CHANGES
We may update this policy from time to time. The version published on this page is the one that applies.

Contact: support@wyld-bub.com